Amenities & Services
LUGGAGE – On your arrival, if requested, our staff will be pleased to unpack for you and store your suitcase in our luggage room.
COMPLIMENTARY ARRIVAL GIFTS – On arrival you will find a complimentary basket of fruit and a chilled bottle of Prosecco in your room.
MINI FRIDGE – We will stock your room refrigerator with waters, sodas, juices and luxury snacks.
LAUNDRY – We are pleased to offer guests a laundry service. Please see the form in the front of the welcome folder
LINEN – Our bed linen is "Egyptian Cotton" and our mattresses are tailor-made. Beds also feature velvet or linen throws.
FLOWERS – each room is decorated with freshly cut flowers from our gardens
TOILETRIES – Our beautifully perfumed toiletries are made using ancient recipes by one of the oldest pharmacies in the world Farmaceutica di Santa Maria Novella in Florence
ROBES & TOWELS – each room includes luxurious bath robes and towels as well as complimentary slippers, both also available for purchase at our gift shop
AUDIO & VISUAL – Rooms feature discreet flat screen, high-definition televisions, pre-loaded iPods and docking stations, iPads uploaded with Concierge information, DVD Players, Wireless internet access (Wi-Fi) and hands-free telephones.
DVD LIBRARY – We have over 200 dvds available for your viewing pleasure. You can consult our dvd library from the iPad and then request that the film be delivered to your room.
MEDIA – newspapers and magazines are available at reception and for viewing on our iPads.
Other services available:
- Concierge 24/24
- Tourist information and booking
- Multilingual staff
- Free WI-FI
- Fully loaded iPods in every room
- Room Service
- Mountain Bikes
- Shuttle Service