Amenities & Services

LUGGAGE – On your arrival, if requested, our staff will be pleased to unpack for you and store your suitcase in our luggage room.

COMPLIMENTARY ARRIVAL GIFTS – On arrival you will find a complimentary basket of fruit and a chilled bottle of Prosecco in your room.

MINI FRIDGE – We will stock your room refrigerator with waters, sodas, juices and luxury snacks.

LAUNDRY – We are pleased to offer guests a laundry service. Please see the form in the front of the welcome folder

LINEN – Our bed linen is "Egyptian Cotton" and our mattresses are tailor-made. Beds also feature velvet or linen throws.

FLOWERS – each room is decorated with freshly cut flowers from our gardens

TOILETRIES – Our beautiful toiletries are made using ancient recipes by one of the oldest pharmacies in the world Farmaceutica di Santa Maria Novella in Florence 

ROBES & TOWELS – each room includes luxurious bath robes and towels as well as complimentary slippers, both also available for purchase at our gift shop

AUDIO & VISUAL – Rooms feature discreet flat screen, high-definition televisions, iPads uploaded with Concierge information, selected music and DVD film archive, DVD Players, Wireless internet access (Wi-Fi) and hands-free telephones.

DVD LIBRARY – We have over 400 dvds available for your viewing pleasure. You can consult our dvd library from the iPad and then request that the film be delivered to your room.

MEDIA – newspapers and magazines are available at reception and for viewing on our iPads.

Other services available:

  • Concierge 24/24
  • Tourist information and booking
  • Multilingual staff
  • Free WI-FI
  • Fully loaded iPads in every room
  • TV
  • A/C
  • Phone
  • Safe
  • Room Service
  • Mountain Bikes
  • Scooters
  • Shuttle Service
  • Babysitting