Amenities & Services

LUGGAGE – Upon your arrival, if requested, our staff will be pleased to unpack for you and store your suitcase in our luggage room.

COMPLIMENTARY ARRIVAL GIFTS – Upon arrival you will find a complimentary basket of fruit and a chilled bottle of prosecco in your room.

MINI FRIDGE – We will stock your room refrigerator with water, sodas, juices and luxury snacks.

LAUNDRY – We are pleased to offer guests a laundry service. Please see the form in the front of the welcome folder.

LINEN – Our bed linen is Egyptian cotton and our mattresses are tailor-made. Beds also feature velvet or linen throws.

FLOWERS – Each room is decorated with freshly cut flowers from our gardens.

TOILETRIES – Our beautiful toiletries are made using ancient recipes by one of the oldest pharmacies in the world, Farmaceutica di Santa Maria Novella in Florence. 

ROBES & TOWELS – Each room includes luxurious bath robes and towels as well as complimentary slippers, which are also available for purchase at our gift shop.

AUDIO & VISUAL – Rooms feature discreet flatscreen, high-definition televisions, iPads uploaded with Concierge information, selected music and DVD film archive, DVD players, wireless internet access and hands-free telephones.

DVD LIBRARY – We have more than 400 DVDs available for your viewing pleasure. You can consult our DVD library from the iPad and then request the film to be delivered to your room.

MEDIA – Newspapers and magazines are available at reception and for viewing on our iPads.

Other services available:

  • Concierge 24/24
  • Tourist information and booking
  • Multilingual staff
  • Free wi-fi
  • Fully loaded iPads in every room
  • TV
  • A/C
  • Phone
  • Safe
  • Room service
  • Mountain bikes
  • Scooters
  • Shuttle service
  • Babysitting